Leadership Courses
Being an Effective Team Member
There has been a strong focus on leadership training over the past few decades. Effective leadership is essential to the success of the team. At the foundation of effective leadership is a core of focused dedicated, disciplined and loyal team members. Empowered team members with these qualities, who are both self-starters and solution-oriented problem solvers, produce a motivated workforce. They are of immense worth to the organization. This seminar highlights these skills and is designed to allow team members to look through the eyes of the leader to see the big picture while successfully completing tasks and details.
Learning Objectives:
- Align your vision, mission and goals with that of the leader and organization
- Apply a deductive approach to getting the job done
- Communicate and problem solve effectively with the leader
- Examine the Blame Game/Victim Cycle: the heart of ineffectiveness
- Practice a solution-oriented process that gets results
- Evaluate and benchmark your present team culture
- Develop rapport with others inside and outside the team
- Describe a simple formula for building trusting relationships
- Identify opportunities for meaningful celebrations
- Create a behavior modification tool to improve your daily attitude
- Develop an Action Plan to extend the learning experience
Coaching Skills for Managers and Supervisors
Managers and supervisors are charged with getting things done through team members while creating an environment where the team and its individual members will experience success. Well-developed coaching skills are foundational for effective team member goal achievement. In this workshop, you will analyze the strengths and weaknesses of team members and use a management techniques matrix to focus your efforts in developing individual team member action plans that yield results.
Learning Objectives:
- Identify the characteristics of a great coach.
- Perform a personal coaching skills assessment.
- Analyze performance problems with a Performance Flow Chart.
- Use a management techniques matrix to determine the proper intervention.
- Examine strategies to manage rapid change.
- Apply techniques to build team trust and cohesiveness.
- Develop an individual team member action plan.
- Develop a personal Action Plan to extend the learning experience.
- Construct a 90-Day Roll Out Plan.
How to Become a Confident Delegator Workshop
You, as a manager, are responsible to get high-quality work out on budget and on time. You have a heavy load and so do your team members. What will you do yourself? What and how will you assign tasks and projects to your team? Effective delegation involves more than assigning tasks; it includes the power and authority to get the job done satisfactorily.
This workshop is designed to help you master the art of getting things done through other people while creating an opportunity for them to be successful.
Learning Objectives:
- Learn and confidently apply the Rule of Delegation.
- Develop a mindset that will allow you to avoid “dumping” and delegate in a positive way.
- Understand what tasks need to be delegated, when you need to delegate, to whom and how much.
- Learn to delegate completely; know what to consider before you delegate, when you delegate and after you delegate.
- Learn and apply the key to effectiveness; which allows you to capture the time necessary for effective delegation.
- Know the levels of delegation maturity.
- Communicate effectively to increase the likelihood of achieving the desired results.
- Create a plan to apply the Five Elements of Good Delegation.
- Develop an Action Plan to use the skills and extend the learning experience.
Death by Meeting
Few people would dispute that meetings are a critical element of effective organizational communication, and yet most would also agree the meetings they conduct or attend could benefit from a more dynamic structure that produces clearer communication and results in a greater team commitment to decisions and direction.
In this workshop, we will examine and develop the ideal time requirements, purpose, format, and keys to success for all of the following categories of meetings:
- The Daily Check-In
- The Weekly Tactical
- The Monthly Strategic
- The Quarterly Review
In times of rapid change, requiring us to accomplish more with fewer resources, effective meeting management skills literally allows us to work smarter not harder.
Effective meeting construction and management in a variety of settings boosts respect for the leader, engagement for the participants, and significant productivity enhancement for the organization.
Developing High-Performance Work Teams
You don’t have to be a manager or supervisor to develop your leadership potential and collaborative skills. Learn and develop these special skills and gain the respect and support of others as you function together in a coordinated team effort. Whether you are a member of a team, work group, task force or committee; these essential team skills will help you communicate effectively, work collaboratively and focus the energies of your team toward your mission and goals. This workshop is designed for work groups who want to establish and sustain healthy group dynamics and focus on getting results. Each class participant will develop an action plan and behavior modification tools to help put the learning experience into action.
Participants will learn:
- Identify the four stages of team development.
- 14 characteristics of high-performing teams; benchmark your team.
- To connect daily tasks with the vision, mission, roles, goals and team values.
- Skills for developing rapport with different personality types.
- The art of giving constructive feedback that minimizes defensiveness.
- How to build a trusting team that works together and gets results.
- Ground rules for conducting effective team meetings.
- Resolve conflicts and minimize disruptive behavior.
- Earn respect by being assertive; not passive or aggressive.
- Increase productivity by keeping team members informed and involved.
- How to build an encouraging high-morale team environment.
- Develop a value-based set of team ground rules.
- Develop an action plan to extend the learning experience.
Strategies to Combat the Five Dysfunctions of a Team
You want to perform as a cohesive team but the team is actually a collection of successful, but highly competitive individuals. You have competent, capable leaders and associates who have performed with excellence in the past and they have good intentions to continue to do so today. However, due to high stress, times of constant change, questionable communication, and systems that may not be geared to encouraging team development. The team is not all it could and should be. This interactive and activity packed workshop allows participants to focus their efforts on proven team working strategies through the lens of effectiveness at the team and the team member levels.
Learning Objectives:
- Overview a teambuilding process focused on results.
- Examine 10 basic assumptions for healthy work teams.
- Develop the mindset that yields optimism in any situation.
- Build confidence in yourself and your team.
- Create a template for moral courage and learn its application.
- Learn and apply the mechanics of personal accountability.
- Inspire team member initiative and ownership.
- Leverage diversity to build trust and cohesiveness.
- Embrace a mind-set of excellence.
- Create an Action Plan to extend the learning experience.
Foundational Strategies for Supervising People
As supervisors we wear multiple hats; leader, persuader, delegator, listener, coach, motivator, counselor and many more. The purpose of this seminar is to help you learn specific skills you will need to make the successful transition from competent individual contributor to effective workgroup supervisor.
Learning Objectives:
- Integrate the four traits of good management into your leadership style.
- Communicate mission, roles, goals, and procedures to help team members do their best.
- Organize people, projects, and schedules.
- Delegate effectively; the right amount, to the right person, in the right way, that promotes ownership of the job.
- Assess performance and take action when problems occur.
- Develop a supervisory skills toolkit to address the ten most common obstacles to success for the new supervisor.
- Examine a strategy for developing team trust and cohesiveness.
- Construct an Action Plan to extend the learning experience.
Leadership Skills for Non-Supervisors
You don’t have to be a manager or supervisor to develop your leadership potential and cooperative skills. Learn and develop these special skills and gain the respect and support of others as you function together in a coordinated team effort. Whether you are a member of a team, work group, task force or committee; these essential leadership and team skills will help you communicate effectively, work cooperatively and focus the energies of your team toward your mission and goals. This workshop is designed for present or potential team or work group leaders who want to establish and sustain healthy group dynamics and improved productivity.
Learning Objectives:
- Connect high-performing teams with 12 leadership skills.
- Identify your best leadership style.
- How to connect daily tasks with the vision, mission, and team values.
- Skills for developing rapport with different personality types.
- The art of giving constructive feedback that minimizes defensiveness.
- How to move a person to action and improve self-motivation.
- How to develop clear goals and objectives.
- A simple plan for building trust.
- How to apply a formula for personal and team excellence.
- Earn respect by being assertive; not passive or aggressive.
- Increase productivity by keeping team members informed and involved.
- How to build an encouraging, high-morale environment.
- Develop an Action Plan to extend the learning experience.
How to Motivate, Manage, and Lead a Team
Most of us are trained as individual contributors. We get satisfaction from doing our jobs and accomplishing our goals. Over the past decade, numerous organizations have made great strides in production and employee satisfaction while lowering expenses and waste by implementing team concepts. A team is a group of people working together in a coordinated effort toward a common goal. The shift to teams is often difficult and requires a new set of tools to deal with a new set of interpersonal problems. This program is designed to teach the concepts of leadership and team building in a fun and interactive way.
Learning Objectives:
- Characteristics of highly successful teams.
- How to establish shared purpose: Vision, mission, and values.
- The top 10 characteristics of team “builders” and team “wreckers”.
- A simple formula for personal and team excellence.
- How to develop positive norms and effectively challenge negative norms.
- To design and conduct high-quality team meetings.
- How to make decisions and ensure consensus.
- Five styles of managing conflict and when to use each.
- An introspective plan for self-assessment and discipline.
- Rx to build and maintain a healthy team.
- A simple plan for building trust.
- How to build an encouraging high-morale environment.
- Develop a personal Action Plan to extend the learning experience.
Self-Directed Work Teams
According to management expert Tom Peters: “Self-directed work teams are the basic organizational building blocks of the new millennium. SDWT is a group of employees from diverse backgrounds who have been empowered to accomplish a specific objective for the organization. SDWT represents the ultimate step in team evolution toward peak performance, high quality and grass roots accountability. A recent national survey found that employees want to work hard, contribute to a team effort and get a sense of accomplishment from personally doing their best. However, because of the way their jobs are structured, arranged and compensated they often only give a half-hearted effort which leads to long term resentment.
The set of skills and techniques learned in this workshop will help you understand the SDWT concept and determine if it is right for your work group. You will also be able to shorten the learning curve and implementation time in forming your SDWT.
Learning Objectives:
- Understand the concept of SDWT and the evolution of teamwork in business.
- Examine and align business systems with the SDWT concept.
- List the advantages and obstacles to high-performance SDWT.
- Examine six critical success elements of SDWT.
- Assess your organizational and team readiness for SDWT.
- Develop 10 strategies to overcome resistance and promote acceptance of SDWT.
- Learn a three-step plan for implementation.
- Understand the roles of team coach and team leader.
- Develop a profile for recruiting and developing competent team members.
- Develop a team dynamics tool kit: team concepts, goals and objectives, rewards and recognition, team conflict, appraisals and feedback, trust, motivation and traditions.
- Develop and Action Plan to extend the learning experience
Train the Trainer
This course is designed for participants who develop, deliver and/or evaluate adult training programs. Participants will learn how to determine the training needs of the group and deliver training in the most effective ways that are interesting, promote learning retention and application of learning at the worksite. Participants will learn how to produce creative training programs using visual, aural and kinesthetic techniques. In this fun and interactive seminar you will learn to train one-on-one, small and large groups; confidently and effectively.
Learning Objectives:
- Identify and overcome personal fears and barriers when training adults.
- Develop a group training profile to most effectively deliver training.
- Apply techniques designed to build trust and rapport with the learner.
- Understand and apply the Principles of Adult Learning.
- Recognize learning preferences; aural, visual and kinesthetic.
- Modify your communication style to promote motivation to learn.
- Construct a training plan using Progressive Demonstration.
- Build content into an effective training session.
- Transfer written content to creative visuals.
- Write learning objectives that contain statements of performance, conditions, and criteria.
- Deliver effective feedback during the learning process.
- Construct a training plan using the Whole-part-Whole method.
- Develop an Action Plan to extend the learning experience.